Traveler Services | Operate + Coordinate | Our Work

Traveler Services

MTC manages and coordinates several customer services to make it easier for you to move around the Bay Area.

On highways, on public transit and even on bicycles, our programs help you get where you're going — safely and efficiently.

Embarcadero BART In-Transit Kiosk, Clipper, Commuters line-up
Peter Beeler

Commuters line up at the In-Transit customer service kiosk at the Embarcadero BART-Muni station.

We encourage you to learn more about our customer service programs:

MTC’s award-winning 511 information service helps you know before you go — with constantly updated information on traffic conditions and transit services plus rideshare matching and detailed bike route mapping.

On the phone at 511 or on the Web at

The distinctive blue-and-white Clipper card can hold cash value, transit passes and more.

Already accepted for fare payment by over a dozen Bay Area transit agencies, Clipper is expanding regionwide and preparing for a new generation of customer convenience.

FasTrak makes it quick and convenient to pay tolls electronically — on bridges, Express Lanes and even for parking at San Francisco International Airport.