Metropolitan Transportation  
Bay Area Metro Center  
375 Beale Street  
San Francisco, CA 94105  
Meeting Agenda  
Operations Committee  
Committee Members:  
David Rabbitt, Chair  
Sue Noack, Vice Chair  
Eddie Ahn, David Canepa, Carol Dutra-Vernaci, Matt Mahan,  
Stephanie Moulton-Peters, and James P. Spering  
Non-Voting Member: Dorene M. Giacopini  
Friday, June 9, 2023  
9:35 AM  
Board Room - 1st Floor  
This meeting shall consist of a simultaneous teleconference call at the following location(s):  
Pinole Public Library, 2935 Valley Road, Pinole, CA 94564  
Meeting attendees may opt to attend in person for public comment and observation at 375  
Beale Street, Board Room (1st Floor). In-person attendees must adhere to posted public health  
protocols while in the building. The meeting webcast will be available at  
encouraged to participate remotely via Zoom at the following link or phone number.  
Committee Members and members of the public participating by Zoom wishing to speak  
should use the “raise hand” feature or dial *9. When called upon, unmute yourself or dial *6. In  
order to get the full Zoom experience, please make sure your application is up to date.  
iPhone One-Tap: US: +12532050468,,81041581908#  
Join by Telephone (for higher quality, dial a number based on your current location) US:  
888 788 0099 (Toll Free) or 877 853 5247 (Toll Free)  
Webinar ID: 810 4158 1908  
International numbers available:  
Detailed instructions on participating via Zoom are available at:  
Members of the public may participate by phone or Zoom or may submit comments by email at by 5:00 p.m. the day before the scheduled meeting date. Please  
include the committee or board meeting name and agenda item number in the subject line. Due  
to the current circumstances there may be limited opportunity to address comments during  
the meeting. All comments received will be submitted into the record.  
1. Call to Order / Roll Call / Confirm Quorum  
Quorum: A quorum of this committee shall be a majority of its regular non-ex-officio  
voting members (5).  
2. Pledge of Allegiance / Acknowledgement of the Flag  
3. Compensation Announcement – Clerk of the Committee  
4. Consent Calendar  
Approval of Operations Committee Minutes of the April 14, 2023  
Committee Approval  
Cooperative Agreement: Regional Tolling Infrastructure Maintenance  
Services - Bay Area Toll Authority  
Committee Approval  
James Go  
Clipper® In-Person Customer Service Centers Contract Actions:  
i. Contract Amendment - TTEC Government Solutions, LLC (TTEC)  
ii. Contract Amendment - Nematode Holdings, LLC (Nematode)  
iii. Funding Agreement Amendment - Alameda-Contra Costa Transit  
District (AC Transit) ($245,000)  
Committee Approval  
Kelley Jackson  
Contract Amendment - Clipper® Customer Education Services: Moore  
Iacofano Goltsman, Inc. (MIG, Inc.) ($2,700,000)  
Committee Approval  
Lysa Hale  
Clipper® Purchase Order - Network Services: AT&T ($400,000)  
Committee Approval  
Sarah Doggett  
5. Information  
Bay Bridge Forward Interstate 80 (I-80) Design Alternatives Assessment  
Update on the Bay Bridge Forward I-80 Design Alternatives Assessment  
(DAA) project.  
Stefanie Hom  
6. Approval  
MTC Service Authority for Freeways and Expressways (SAFE)  
Resolution No. 71 - Fiscal Year (FY) 2023-24 Operating and Capital  
Request for Authority approval of SAFE Resolution No. 71 authorizing  
the FY 2023-24 SAFE Operating and Capital Budget.  
Authority Approval  
Derek Hansel  
7. Public Comment / Other Business  
Members of the public participating by Zoom wishing to speak should use the “raise  
hand” feature or dial *9. When called upon, unmute yourself or dial *6.  
8. Adjournment / Next Meeting  
The Operations Committee will transition to the Regional Network Management  
Committee effective July 1, 2023. The first meeting of the Regional Network  
Management Committee will be held on Friday, July 14, 2023 at 9:35 a.m. at the  
Bay Area Metro Center, 375 Beale Street, San Francisco, CA. Any changes to the  
schedule will be duly noticed to the public.  
Public Comment: The public is encouraged to comment on agenda items at Committee  
meetings by completing a request-to-speak card (available from staff) and passing it to the  
Committee secretary.  
Public comment may be limited by any of the procedures set forth in  
Section 3.09 of MTC's Procedures Manual (Resolution No. 1058, Revised) if, in the chair's  
judgment, it is necessary to maintain the orderly flow of business.  
Meeting Conduct: If this meeting is willfully interrupted or disrupted by one or more persons  
rendering orderly conduct of the meeting unfeasible, the Chair may order the removal of  
individuals who are willfully disrupting the meeting. Such individuals may be arrested. If order  
cannot be restored by such removal, the members of the Committee may direct that the meeting  
room be cleared (except for representatives of the press or other news media not participating in  
the disturbance), and the session may continue.  
Record of Meeting: Committee meetings are recorded. Copies of recordings are available at a  
nominal charge, or recordings may be listened to at MTC offices by appointment. Audiocasts are  
maintained on MTC's Web site ( for public review for at least one year.  
Accessibility and Title VI: MTC provides services/accommodations upon request to persons  
with disabilities and individuals who are limited-English proficient who wish to address  
Commission matters. For accommodations or translations assistance, please call 415.778.6757 or  
415.778.6769 for TDD/TTY. We require three working days' notice to accommodate your request.  
Acceso y el Titulo VI: La MTC puede proveer asistencia/facilitar la comunicación a las  
personas discapacitadas y los individuos con conocimiento limitado del inglés quienes quieran  
dirigirse a la Comisión. Para solicitar asistencia, por favor llame al número 415.778.6757 o al  
415.778.6769 para TDD/TTY. Requerimos que solicite asistencia con tres días hábiles de  
anticipación para poderle proveer asistencia.  
Attachments are sent to Committee members, key staff and others as appropriate. Copies will be  
available at the meeting.  
All items on the agenda are subject to action and/or change by the Committee. Actions  
recommended by staff are subject to change by the Committee.  
MTC's Chair and Vice-Chair are ex-officio voting members of all standing Committees.