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Make Clipper® Your Game Plan!

Clipper announces three new collectible Super Bowl 50 cards
Super Bowl 50 Clipper Card

Super Bowl 50 Clipper Card

Tuesday, December 29, 2015

OAKLAND, CA — The Metropolitan Transportation Commission (MTC), in partnership with the Super Bowl 50 Host Committee, has produced three new collectible limited-edition Clipper cards in honor of Super Bowl 50 taking place in the San Francisco Bay Area. The new Super Bowl 50 cards join other collectible Clipper cards such as the Bay Bridge East Span and the Golden Gate Bridge 75th Anniversary Clipper card as well as other collectible Clipper cards produced in partnership with the Golden State Warriors, San Jose Sharks and the America’s Cup. 

“We’re excited to offer not one but three new collectible cards to celebrate Super Bowl 50 taking place at the Bay Area’s premier sporting event facility, Levi’s® Stadium,” said Carol Kuester, director of Electronic Fare Payments for MTC. “It’s a great opportunity to let tourists as well as Bay Area residents know how Clipper makes paying for transit around the region much more convenient.”

Customers who order a Clipper card online at clippercard.com or by calling Clipper Customer Service at 877.878.8883 will automatically receive one of the new collectible cards while supplies last. A limited number of cards were printed, and they are expected to sell out quickly.

Football fans can also purchase the limited-edition collectible cards—priced at $3 each—in person at select Clipper retailers as well as in-person Clipper Customer Service Centers:

Clipper Customer Service Kiosk at Embarcadero BART/Muni Station
Concourse level of BART/
Muni station
Monday–Friday, 7 a.m.–8 p.m.
and Saturday–Sunday, 9 a.m.–2 p.m.

Clipper Customer Service at Bay Crossings
San Francisco Ferry Building
Monday–Saturday, 7 a.m.–7 p.m.
and Sunday, 8 a.m.–5 p.m.

Clipper Customer Service Center at AC Transit
1600 Franklin St., Oakland
Monday–Friday, 8 a.m.–5 p.m.

To help customers who are seeking collectible cards, the Clipper Facebook page will post updates about card availability. The three different Super Bowl 50 card designs are being randomly distributed to customers and retailers.

All of the Super Bowl 50 collectible Clipper cards can be used on any of 17 public transit systems: AC Transit, BART, Caltrain, County Connection, FAST, Golden Gate Bus and Ferry, Marin Transit, Muni, Napa VINE, SamTrans, San Francisco Bay Ferry, SolTrans, Tri Delta Transit, Vacaville City Coach, Valley Transportation Authority, WestCAT and Wheels — as well as the Dumbarton Express. (Note that VTA will only accept special ticketing for transportation to the Super Bowl game itself. VTA vehicles serving Levi’s Stadium on Feb. 7 will not accept Clipper cards.)

Customers may add any combination of cash value—accepted on all participating Bay Area transit systems—or passes, where available, onto the Super Bowl 50 collectible cards. Super Bowl 50 cards ordered online or over the phone or purchased from a retailer function only as adult Clipper cards and do not provide discounts for seniors or youths.

Introduced in June 2010, Clipper is the all-in-one card that makes paying for transit easier. Clipper automatically figures out the cost of your ride, including all discounts and transfers. It is now used for fare payment on roughly half of all transit trips in the Bay Area.

Clipper is a service provided by Bay Area transit operators and the Metropolitan Transportation Commission, the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.

For more information about Clipper, go to clippercard.com or call Clipper Customer Service at 877.878.8883.

NOTE: Images of each design are available to download here https://mtcdrive.box.com/s/xzn9qq0zxyig5ee178elj2ygdinq2s1b

Contacts:
John Goodwin, MTC, (415) 778-5262
Stephanie Martin, Super Bowl 50 Host Committee, 415-798-2972

Clipper card processing is inefficient and unacceptable in today's world of electronic transactions. A 5-day processing time to post a credit card charge on an account is terrible. Transaction should be immediately pricessed when approved which is immediately after submission.
Mr. Zimmerman: Thank you for your message. You make a valid point about the possibility of processing times extending up to five days for some Clipper transactions. Please note that there are valid reasons for this, which concern both customer privacy and transit agencies’ operations. Going back to the origins of the Clipper system, a shared goal for both MTC and transit operators was to secure passengers’ privacy by developing a fare-payment option that would allow riders to travel anonymously. This led to development of a card-based system in which value is stored on the Clipper card itself in lieu of an account-based system in which value would be stored only in a remote computer(s). Perhaps the best way to think of this is that the current Clipper card is akin to a gift card purchased from a retailer rather than to a credit card or debit card issued by a bank. A separate, but related, reason that transactions may sometimes take three to five days to process is that transaction data is batched by the Clipper central system and sent out to transit operators’ card-reading devices every day, including Saturday and Sunday. This data batch is normally transmitted at about 11 pm and includes transactions made up until 8 pm. The timing of the transmission is designed to incorporate as much of the day’s information as possible and to allow for overnight processing of the data. BART and Muni faregates and Caltrain platform readers are hard-wired to the system and reliably download and process each new data batch overnight. Card-reading devices on buses , by contrast, cannot receive downloads of new data batches until the bus pull into a designated location at the operator’s garage facility. Some buses may not receive these data batches for three to five days. This is why customers are advised that new fare payments may not be picked up by the system for up to five days. MTC and Bay Area transit operators are now working to develop a second generation of the Clipper system, currently slated to debut by 2020. One of the decisions to be made as part of the process is whether to retain the card-based system or to adopt an account-based system in which each card is identified as belonging to a specific account holder, along the lines of the systems used by credit and debit card issuers to allow for immediate processing. A strong case can be made either way. So stay tuned. We appreciate your use of the Clipper card, and your interest in regional transportation issues as well as your visit to the new MTC website. Please feel free to share more of your thoughts, observations and recommendations with us in the future.
Very good

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