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News and Stories

MTC Seeks Public Review of Plan Helping People with Limited English Proficiency
News Release
Tuesday, April 30, 2019

The Metropolitan Transportation Commission (MTC) today released for public review a revised draft plan to help people with limited proficiency in the English language access the agency’s essential

Bay Area’s Popular 511 Phone Service Now Providing Essential Resources in Cantonese and Mandarin
News Release
Thursday, February 22, 2018

The latest expansion of the toll-free 511 traveler information service allows Cantonese- and Mandarin-speaking drivers, carpoolers, and transit riders to access key services to help them on their commutes and other journeys throughout the nine-county Bay Area.

Bay Area’s Popular 511 Phone Service Now Available in Spanish
News Release
Monday, July 31, 2017

MTC today announced the addition of a fully-interactive Spanish language voice recognition and response system to the Bay Area’s 511 phone system.

Assistance for Limited English Proficient Populations
Top Stories
Monday, May 3, 2010

The Metropolitan Transportation Commission (MTC) revised plan to help people with limited proficiency in the English language access the agency’s essential public information and services was appro

Documents

公眾參與計劃 2015
2015_PPP_Chinese.pdf (2.19 MB)
灣區深受歡迎的511電話服務 現可提供粵語和國語的必要資訊
511 Cantonese and Mandarin IVR Release_Chinese Final.docx (75.89 KB)
第六章投訴表格
Title_VI_Complaint_Form_Chinese_12-17.docx (47.22 KB)