Contact MTC

MTC is located at: 

Bay Area Metro Center
375 Beale Street
San Francisco, CA 94105

The Bay Area Metro Center is just blocks from the Salesforce Transit Center and the San Francisco Ferry Building. It is easily accessible by public transit (BART, Muni, Caltrain and ferry). 

Please note that parking can be difficult. There are public and private parking garages in the area, and limited metered street parking.

• See Google maps walking directions from the Salesforce Transit Center
• See Google maps walking directions from Embarcadero BART Station
• Download the Bay Area Metro Center neighborhood map with detailed directions

FasTrakCustomer Service

Phone: (877) 229-8655
Out of state callers: (415) 486-8655

If you believe your issue is not being handled appropriately by FasTrak Customer Service, please call BATA’s FasTrak team at (415) 778-6703.

Clipper Customer Service

Phone: (877) 878-8883
Email: custserv@clippercard.com

If you believe your issue is not being handled appropriately by Clipper Customer Service, please email MTC’s Clipper team at clipper@bayareametro.gov or call (415) 778-6790.

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Call MTC’s Public Information Office at (415) 778-6757 for help with accessing MTC documents or meetings.

Public Information Hotline: (415) 778-6757
Email: info@bayareametro.gov

John Goodwin, Assistant Director, Communications
Phone: (415) 778-5262
Email: jgoodwin@bayareametro.gov

Rebecca Long, Acting Director, Legislation and Public Affairs
Phone: (415) 778-5289
Email: rlong@bayareametro.gov

Read MTC’s latest news releases and articles.