Freeway Service Patrol – Getting Stuck Drivers on their Way, Fast

If you’ve ever had a flat tire or run out of gas on the highway, you know that it can be more than just a stressful moment; it can take hours to resolve, slowing down your trip and maybe even backing up traffic around you.

That’s where the Freeway Service Patrol (FSP) comes in. This fleet of tow trucks travel Bay Area freeways in search of unlucky travelers in need of a hero.

FSP drivers help clear vehicle accidents, provide free help to stranded motorists, and pick up dangerous items left on the roadway. They are on patrol during peak times (weekday mornings and evenings, and on the weekends in high-volume traffic areas) to help keep freeway traffic moving smoothly. 

More than 100 drivers from 11 tow companies cover 25 beats – that’s more than 500 miles of freeways and highways in the Bay Area!

In the last year, FSP has provided service free-of-charge to more than 90,000 motorists – with an average response time of less than 12 minutes. Most driver assists are for vehicle mechanical problems, flat tires, vehicles out of gas/charge, overheated engines, dead batteries or helping to clear the scene of a collision.

Becoming an FSP tow truck operator isn’t easy: Drivers must take a three-day certification training course conducted by the California Highway Patrol (CHP); pass a tow truck proficiency driving test; and pass a written examination on FSP protocols and policies and CHP radio codes. In addition to their technical chops, FSP operators demonstrate kindness, and are known for their positive and friendly assistance.

If you see a tow truck operator working on the side of a freeway, be sure to slow down for safety. We thank the brave fleet of FSP drivers who risk their lives to help motorists in need and keep Bay Area freeways moving.

The Freeway Service Patrol program has been in effect since 1992. MTC hires FSP contractors and manages the program in partnership with CHP. Caltrans is a funding partner that assists MTC with data and planning.