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meeting Details

Regional Network Management Customer Advisory Group

Friday, April 26, 2024 - 1 p.m.
Board Room - 1st Floor

Bay Area Metro Center
375 Beale Street
San Francisco, CA 94105

Agenda Items


Adina Levin, Chair and Warren Cushman, Vice Chair

Bob Allen, Hillary Brown, Zack Deutsch-Gross, Anne Olivia Eldred, Dylan Fabris, Gerry Glaser, Ian Griffiths, Dwayne Hankerson, Wendi Kallins, Charley Lavery, Corina Lieu, Emily Loper, Sebastian Petty, Phillip Pierce, Abibat Rahman-Davies, Terry Scott, and Brian Stanke

Agenda item1.

Call to Order / Roll Call / Confirm Quorum

Agenda item2.

Compensation Announcement (Clerk)

Agenda item3.

Consent Calendar

Agenda item3a.

Minutes of the February 23, 2024 Meeting

Agenda item4.


Agenda item4a.

Regional Network Management Performance Measures

The Regional Network Management Council’s Charter and Work Plan call for the development of new performance measures that provide insight into the experience of transit riders and an overview of transit operations in the region, and that inform the continuous improvement of the RNM framework. This item presents a proposed approach for initial RNM performance measures.

Agenda item4b.

Transformation Action Plan Action 25: Paratransit Eligibility Draft Report

Draft report on Transformation Action Plan Action 25: Adopt standardized eligibility practices for programs that benefit people with disabilities.

Agenda item4c.

Regional Network Management Programs Update

Verbal update on recent and upcoming activities related to the RNM Council’s work plan.

Agenda item5.

Public Comment / Other Business

Agenda item6.

Adjournment / Next Meetings

The next meeting of the Regional Network Management Customer Advisory Group will be held on Friday June 28, 2024 at the Bay Area Metro Center, 375 Beale Street, San Francisco, CA. Any changes to the schedule will be duly noticed to the public.