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Get in the Fast Lane with FasTrak® and FasTrak Flex®

Karl Nielsen

MTC and the Bay Area Toll Authority (BATA) encourage travelers to get FasTrak® — the fastest and easiest way to pay tolls on Bay Area bridges and in express lanes. It’s easy to set up and maintain your account, and discounts are available.

A FasTrak tag is a small device that mounts on a vehicle’s windshield — and it’s easy to use. Customers can simply add money to their FasTrak accounts, and each time they use it, the toll amount is automatically deducted from the prepaid balance. 

There are different ways to get a FasTrak tag and different types of tags, depending on your vehicle and your driving habits.

Choosing the Right Toll Tag

FasTrak has three types of toll tags: Standard, Flex and CAV.

  • FasTrak Standard tags are perfect for paying bridge tolls.
  • FasTrak Flex tags allow carpools and motorcycles to receive toll discounts in Bay Area Express Lanes. A FasTrak Flex toll tag also works on Bay Area bridges.
  • FasTrak CAV tags allow eligible clean air vehicles (CAVs) to receive toll discounts in Bay Area Express Lanes, including as single-occupant vehicles. A FasTrak CAV toll tag also works on Bay Area bridges.

How to Get a FasTrak Toll Tag

You can get your FasTrak tag online, by mail, by phone or in person. Note: As a final step, all accounts need to be set up online, regardless of how you get your tag. Watch this video to see how simple it is.

  • Online: Order your tag and set up your account all at once.
  • By Mail: Print out this form and mail it to FasTrak, and your tag will be mailed to you.
  • Phone: Call toll free 877-229-8655, or dial 511 and ask for “FasTrak” at the first prompt. Phone service is available Monday through Thursday, 8 a.m. to 6 p.m., and on Fridays from 8 a.m. to 5 p.m.
  • In Person: Visit the FasTrak customer service center at 375 Beale Street in San Francisco (Monday through Thursday, 8 a.m. to 6 p.m., and on Fridays from 8 a.m. to 5 p.m.); or purchase a FasTrak tag at select Costco and Walgreens stores for around $25. Drivers may also add money to their FasTrak accounts with cash at more than 100 Cash Payment Network locations.

License Plate Accounts

As an alternative to a FasTrak toll tag, drivers may open a License Plate Account. This pay-as-you-go option links a license plate to your account and then charges that account whenever the vehicle crosses a toll bridge. (License Plate Accounts cannot be used in Bay Area Express Lanes.)

Who Uses FasTrak?

FasTrak customers already account for about three-quarters of all crossings at the Bay Area’s seven state-owned toll bridges. All Bay Area bridges now are cash-free and use all-electronic tolling.

The Bay Area Toll Authority (BATA) administers all toll revenues from the region’s seven state-owned toll bridges. BATA operates FasTrak in partnership with Caltrans, the Golden Gate Bridge, Highway and Transportation District, Bay Area Express Lane operators and the California Highway Patrol.

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