Clipper Executive Board

Minutes of the March 25, 2024 Meeting

Clipper® Purchase Order - Network Services: AT&T ($300,000)

Request for approval of a Purchase Order for Clipper Network Services for Fiscal Year 2024-2025: AT&T ($300,000)

Request for the Board to give its approval of a disbursement of money, representing balances on unregistered inactive Clipper cards, from the Clipper Float Account toward application of Clipper program operating expenses -- in this specific instance, $2,700,000 for inclusion in the FY 24/25 Clipper Operating Budget.

The Clipper budget and work plan for Fiscal Years (FYs) 2024-25 and 2025-26 for the Executive Board’s review and Approval

Request for approval of the listed consultant contract actions to add $3,600,000 to the MIG contract to provide customer education support to the Next-Generation Clipper program and advertising for the Clipper START program; and $400,000 to the Caribou contract to provide Clipper START outreach assistance.

Clipper® Technical Consultant Contract Actions: i. Contract Amendment - Arcadis, a California partnership (Arcadis) ($1,200,000); ii. Contract Amendment - Invoke Technologies, Inc. (Invoke) ($250,000); iii. Contract Amendment - ARC Alternatives ($200,000)

Request for approval of the listed technical consultant contract actions to add $1,200,000 to the Arcadis contract to provide technical advice to MTC and the transit operators during the design, testing, installation, and implementation of the Next Generation Clipper (C2) System; $250,000 to the Invoke contract for program management support services; and $200,000 to the ARC Alternatives contract for budgetary and administrative assistance.

Clipper® In-Person Customer Service Centers Contract Actions: i. Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000); ii. Contract Amendment - Nematode Holdings, LLC (Nematode) ($315,000); iii. Funding Agreement Amendment - Alameda-Contra Costa Transit District (AC Transit) ($250,000)

Request for approval of the listed In-Person Customer Service Center contract actions:
i. Contract - TTEC Government Solutions, LLC (TTEC) ($1,725,000)
ii. Contract Amendment - Nematode Holdings, LLC (Nematode) ($315,000)
iii. Funding Agreement Amendment - Alameda-Contra Costa Transit District (AC Transit) ($250,000)

Update on key developments related to the implementation of the current and Next Generation Clipper System (C2).

Update on current Clipper system operations and performance