We want to hear from you!
For general questions or comments, call our main line: (415) 778-6700.
Do you prefer email? Send us a message at info@bayareametro.gov
FasTrak® Violation Questions?
Contact FasTrak® Customer Service Center at:
(877) 229-8655
Out of state callers: (415) 486-8655
If you believe your issue is not being handled appropriately by FasTrak® Customer Service, please call BATA’s FasTrak® team at (415) 778-6703.
Clipper® Comments/Complaints?
Clipper® Customer Service can be reached at
(877) 878-8883
custserv@clippercard.com
If you believe your issue is not being handled appropriately by Clipper Customer Service, please email MTC’s Clipper team at clipper@bayareametro.gov.
511 Comments?
Visit the 511 suggestions page.
Accessibility questions?
Call MTC’s Public Information Office at (415) 778-6757 for help accessing MTC documents or meetings.