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Contact Us

We want to hear from you!

For general questions or comments, call our main line: (415) 778-6700.

Do you prefer email? Send us a message at info@bayareametro.gov

FasTrak® Violation Questions?

Contact FasTrak® Customer Service Center at:

(877) 229-8655
Out of state callers: (415) 486-8655

If you believe your issue is not being handled appropriately by FasTrak® Customer Service, please call BATA’s FasTrak® team at (415) 778-6703. 

Clipper® Comments/Complaints?

Clipper® Customer Service can be reached at

(877) 878-8883
custserv@clippercard.com

If you believe your issue is not being handled appropriately by Clipper Customer Service, please email MTC’s Clipper team at clipper@bayareametro.gov.

511 Comments?

Visit the 511 suggestions page.

Accessibility questions?

Call MTC’s Public Information Office at (415) 778-6757 for help accessing MTC documents or meetings.

About MTC