Transit Fare Coordination and Integration Study | Plans + Projects | Our Work

Transit Fare Coordination and Integration Study

Exploring Options to Improve Passenger Experience, Boost Ridership

MTC, Bay Area transit agencies and county transportation agencies are investigating ways to make the region's transit network better coordinated, more affordable and more attractive.

Wednesday, January 15, 2020

Building on an effort that began in early 2019, MTC in Fall 2019 directed $600,000 of Regional Measure 2 toll money for a comprehensive study designed to identify practical steps toward integrating operations of the Bay Area's more than two dozen transit agencies into a customer-focused network with a more affordable and more intuitive fare structure.

In addition to developing goals for a regional fare system that will improve passengers' experience and promote higher ridership, the 12- to 18-month study also aims to identify specific barriers related to fares and the customer experience that are limiting ridership growth, identify specific improvements that can be made, and develop a detailed plan for putting these improvements into action.

Co-managed by staff from MTC and BART, the Transit Fare Coordination and Integration Study also established a Fare Integration Task Force comprised of representatives from:

  • AC Transit
  • Caltrain
  • County Connection
  • Golden Gate Transit
  • Muni
  • Napa Valley Transportation Authority
  • SamTrans
  • San Francisco Bay Ferry
  • Solano Transportation Authority
  • VTA

The scope of the Transit Fare Coordination and Integration Study spells out six main tasks for the project team:

  • Develop specific goals for a regional fare system
  • Document existing conditions and research successful coordination efforts to identify best practices for a Bay Area regional fare policy
  • Identify barriers to transit ridership
  • Develop and analyze viable alternatives
  • Build a business case for each selected alternative
  • Make recommendations and develop an implementation plan